Commercial Bank International’s Giovanni Everduin on Balancing Compliance and Creativity

In this episode of Chief Digital Heroes, Matthew speaks with Giovanni Everduin, Chief Strategy & Innovation Officer at Commercial Bank International, to explore the future of banking. Giovanni discusses the critical role of innovation in the financial sector, emphasizing the need for banks to embrace new technologies like AI and blockchain. 

 

He highlights the importance of fostering collaboration between innovation and compliance teams to navigate regulatory challenges effectively. Additionally, Giovanni shares insights on how sustainability is becoming a key focus for banks, with technology playing a vital role in addressing global issues such as water scarcity and food security. 

 

Topics discussed:

 

• The importance of innovation in banking and how it drives growth and enhances customer experiences in an increasingly competitive landscape.  
• Embracing new technologies like AI, blockchain, and Web3 to stay relevant and meet the evolving needs of customers in the financial sector.  
• The necessity of collaboration between innovation and compliance teams to effectively navigate regulatory challenges while fostering a culture of creativity.  
• The evolving regulatory landscape in the UAE and how proactive dialogue with regulators can facilitate innovation within the banking industry.  
• The role of sustainability in banking and how financial institutions can leverage technology to address global challenges like water scarcity and food security.  
• Strategies for integrating legacy systems with new technologies to ensure seamless operations and improved customer experiences in traditional banking environments.  
• The significance of building partnerships with fintech companies to accelerate innovation and create new value propositions for customers.  
• How cognitive cities and holographic technology could revolutionize customer interactions and service delivery.  
• The challenges of risk-averse mindsets in traditional banks and the need for a cultural shift towards embracing innovation and experimentation.  
• The impact of AI on credit scoring and risk modeling, and how synthetic data can improve predictive accuracy in financial assessments.