TSB Bank's Sailesh Panchal on How to Become a More Effective and Informed CTO

In this episode of Chief Digital Heroes, recorded at Sibos, Matthew speaks with Sailesh Panchal, CTO at TSB Bank. They discuss a day-in-the-life of a CTO, how a CTO can help their team more effectively deliver by establishing guardrails and policies, and how far TSB Bank has gone on their digital transformation journey overall. They also talk about how new technology like blockchain and AI are impacting banking and what skills to develop if you're an aspiring CTO.

 

Topics discussed:

 

• A typical day-in-the-life of a CTO, which includes everything from scrum meeting to refining architecture to understanding business problems.
• How a CTO can emplower their team to do their best work by establishing guardrails and policy-as-code.
• Where TSB Bank currently stands with their digital transformation, and how over 80% of customers are transacting on mobile.
• What new technologies are impacting banking, and how blockchain, cloud, and AI will bring more value to customers faster.
• Top skills for aspiring CTOs that include understanding your business domain, curiosity, and practical skills.
• How TSB is working to improve the developer experience by understanding and implementing technology that can help solve problems.